Tony Soprano on Management (Penguin)
When the New Jersey crime family garbage war escalates, Tony Soprano swoops in. He summons the two feuding lieutenants to a standup meeting, hears them out, gets the facts, then tells them both, "All right, fix it. No more fires." He's in, he's out. He identifies the problem, figures out a solution, acts. Estimated time: about three and a half minutes. Welcome to the Tony Soprano approach.
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